Evaluation & Observability as a Service
You cannot improve what you cannot measure. As you scale from 5 agents to 50, our Evaluation & Observability platform tells you which are working, which are drifting, and which need attention — with quality scoring, hallucination detection, cost tracking, and performance monitoring across your entire AI estate..
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CHALLENGES
Key Challenges  We Solve
No Visibility Into AI Quality After Deployment
Organizations deploy AI agents and have no ongoing mechanism to measure whether they are performing well — quality issues are discovered by users, not caught by monitoring.
Hallucination Goes Undetected
LLM-based systems can generate confident but incorrect responses. Without systematic hallucination detection and monitoring, inaccurate AI outputs erode user trust and create operational risk.
AI Cost Visibility Gap
As token consumption and inference costs accumulate across a growing AI estate, organizations have no visibility into where costs are concentrated — making optimization impossible.
OUR SOLUTIONS
What We Deliver
A comprehensive AI evaluation and observability platform — covering quality, safety, and cost across your entire AI estate.
LLM Evaluation Framework
Automated evaluation of AI outputs against quality metrics — accuracy, relevance, faithfulness, coherence, and toxicity — continuously scored across all model and agent interactions.
Hallucination Detection
Automated fact-checking and groundedness scoring — flagging AI responses that are not grounded in retrieved context or source data.
Agent Observability Dashboard
Unified dashboard showing performance, quality, cost, and usage metrics across all deployed agents — with drill-down to individual agent and conversation level.
AI Cost Optimization Analytics
Token consumption analysis, model cost attribution, and optimization recommendations — making AI cost management visible and actionable.
Need for Services
Why This Stands Out
Our Evaluation & Observability as a Service practice combines deep technical expertise with business-led delivery — built to deliver measurable outcomes from day one.
Argus QA — Production-Proven Platform
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Our Argus QA evaluation platform has been deployed in production environments — it is a real product, not a theoretical framework.

Comprehensive Quality Metrics
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Accuracy, hallucination, relevance, toxicity, faithfulness, and bias — we evaluate AI across the full spectrum of quality dimensions that enterprise deployment requires.

RAG and Agent-Specific Evaluation
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Evaluation frameworks designed specifically for RAG systems and AI agents — precision, recall, and faithfulness metrics calibrated for retrieval and generation.

Continuous, Not Point-in-Time
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Evaluation runs continuously in production — not just at launch. Quality trends are tracked over time, enabling proactive intervention before issues become visible to users.

Integration with Agent Factory
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Evaluation and observability are embedded into our Agent Factory delivery pipeline — every agent that exits the factory is instrumented for production observability.